If you have any questions about the status of your order, please email us at: firstname.lastname@example.org.
In general, most products are shipped out within1-2 business days.
Unfortunately we do not accept returns or exchanges unless you received a defective or damaged item. So please be sure to double-check the size chart in each listing so you will have the perfect fit. Also certain t-shirts run small, so please make sure to read each t-shirt description before ordering.
If you receive a defective or damaged item, please email us at: email@example.com within 30 days of the order shipment date to request an exchange. To be eligible for an exchange, your item must be unused, in the same condition that you received it, and in the original packaging. Exchanges will not be accepted without prior approval (through emailing us), or after 30 days of the order shipment date. Please note that shipping costs for returned packages are the responsibility of the customer; these shipping costs are non-refundable.
Lost or Stolen Packages:
Please note that Trust Apparel Hawai'i is not responsible for any packages lost by the USPS. Please contact your local post office to help you locate your item.